WD SSD Dashboard 5.3.2.4 instal the new version for android

For a list of compatible SD Card, Readers and other SD products, please refer to Answer ID 11737 My Passport Wireless & My Passport Wireless Pro Compatibility List.

Wait 3 to 5 minutes for the SD Card to mount before attempting to view and access the content.

Ensure the CD Card and Adapter are securely seated.Ensure to always Safely Eject SD Cards and USB Drives before removing.įor more information regarding Safe Ejecting portable storage, please refer to Answer ID 15097 Consequences of an Unsafe USB or SD Card device ejection.Format SD Cards using NTFS or HSF+ which are more resilent file systems and less prone to dirty volume of file system corruption than FAT or exFAT.You will be prompt to scan and fix the drive if the volume is dirty. Check the SD Card for a dirty volume by inserting into a Windows or macOS computer.Disable Twonky and or Plex Media Server on the Media tab.Open the dashboard in a Web Browser at.Locate My Passport Wireless in the mobile app.Connect the My Passport Wireless Device to the Internet If available using the mobile app.Insert the SD Card into the SD Card Reader before connecting the SD Card Reader to the My Passport Wireless device.Open a Web Browser on the Android device.Ensure the Android device is connected to the internet or the carrier network.Open the Dashboard of the My Passport Wireless using your Android mobile device.For devices in the UTC+13 and UTC+14 Time Zones (New Zealand, Kiribati, Samoa, and Tonga), please refer to Answer ID 20806 FAT/FAT32 Formatted SD/USB Device Not Detected on My Passport Wireless Pro and SSD.Ensure the firmware up to date with the latest release.įor assistance, please refer to Answer ID 20733 How to Update Firmware on a My Passport Wireless Pro and SSD.The SD Card product or contents may not be supported on My Passport Wireless Pro.Īttempt SD card imports from the Mobile App menu.Įnsure the Android My Passport Wireless Mobile App is updated to the latest version. My Passport Wireless Pro does not recognize the SD Card or does not import the contents of the SD Card. Western Digital Product Lifecycle Support PolicyĪs a secondary option to continue using your drive, connect it to the computer as outlined in the User Manual on page 19. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. My Passport Wireless app is now in the Limited Updates phase. This answer addresses why an SD Card is not recognized or does not import content on a My Passport Wireless Pro and SSD.

WD SSD Dashboard 5.3.2.4 instal the new version for android